What is one way to change a long file name in Windows 9x?

1.   ?    Windows Explorer, File, Rename
2.   ?    Windows Explorer, Tools, Rename
3.   ?    MS-DOS prompt, long file_name, rename
4.   ?    My Computer, Control Panel, System, Rename

Which file system supports encryption on Windows 2000?

1.   ?    NTFS
2.   ?    CDFS
3.   ?    FAT16
4.   ?    FAT32

What is one type of networking that Windows 98 provide?

1.   ?    WAN
2.   ?    DOMAIN
3.   ?    PEER-TO-PEER
4.   ?    CLIENT SERVER

To become a member of a domain on a network running Windows 2000 you select?

1.   ?    My computer, tools menu
2.   ?    Open Control Panel, network icon
3.   ?    Right click My Computer, Properties, Network Identification
4.   ?    Right click My Network Places, right click Local Area Connection

You want to boot Windows 9x without your PC card network adapter while still leaving it installed in your laptop PC. What should you do in the device manager?

1.   ?    Remove the PC card Control Panel and add it when needed
2.   ?    Disable the PC card socket from the Device Properties page
3.   ?    Remove the PC card network adapter and add it when needed
4.   ?    Disable the PC card network adapter from Device Properties page

Which protocol is used to transfer e-mail?

1.   ?    FTP
2.   ?    HTTP
3.   ?    SMTP
4.   ?    SMTS

While trying to access your internet service provider you receive this error message MPREXE caused an invalid page fault in kernel32.dll' What does this mean?

1.   ?    Your ISP is down
2.   ?    The modem is not working
3.   ?    The TCP/IP stack is corrupt
4.   ?    Your password file is corrupt

How can a user find a network printer on a Windows 9x workgroup?

1.   ?    By protocol
2.   ?    By cable name
3.   ?    By manufacturer
4.   ?    By NetBIOS name

Which protocol needs to be bound to the dialup adapter for Windows 9x to ensure Internet access?

1.   ?    SMTP
2.   ?    POP3
3.   ?    TCP/IP
4.   ?    NetBEUI

A customer deleted a file from a Windows NT 4. 0 Workstation. Windows fails to boot. What did the customer delete in advertently?

1.   ?    BOOT. INI
2.   ?    CONFIG.SYS
3.   ?    AUTOEXEC.BAT
4.   ?    COMMAND.COM

Dr.Watson has standard view and ________.

1.   ?    a Selected view
2.   ?    a Protected view
3.   ?    an Advanced view
4.   ?    a Diagnostic view

You receive a call from the customer that the sound on his Windows NT computer has stopped working. What should you do first?

1.   ?    Reinstall the software and drivers for the sound card
2.   ?    Check the Volume control applet to make sure that the devices are not muted
3.   ?    Check the computer for a virus
4.   ?    Check the Configuration and Device Manager

You receive a service fail to start error message on a Windows NT 4.0 workstation. Which utility should you use to find out which service failed?

1.   ?    EDIT.COM
2.   ?    REGEDT32.EXE
3.   ?    EVENT VIEWER
4.   ?    MSCONFIG.EXE

File and Print Sharing have been established from the Network Neighborhood on a peer-topeer Windows network. However, upon trying to access the printer from another system, it does not show up as a choice. What is the problem?

1.   ?    Incorrect drivers
2.   ?    Improper permissions
3.   ?    Printer is not shared in the Printer Properties
4.   ?    Printer cannot be shared on a peer-to-peer network

What is the first thing to do if you receive an 'Out of memory error' in Windows 9x?

1.   ?    Add more RAM
2.   ?    Reinstall Windows
3.   ?    Add a bigger hard drive
4.   ?    Check the system resources in the System Control Panel